345bet app Terms and Conditions — Please Read Before Use

01 General Terms & Conditions of Use

345bet app (referred to herein as the "Platform") is an international online gaming platform serving Bangladesh and a number of other countries. These Terms and Conditions constitute a legally binding agreement between 345bet app and its users.

By accessing the 345bet app website or mobile app, you are deemed to have accepted these Terms and Conditions. If you disagree with any part of them, please discontinue use of the Platform.

1.1 Definition of Services

345bet app offers the following services: Live Casino games, slots, Sports Betting, fish games, lottery, and other online gaming activities.

02 Account Registration & Verification

You must register your account on 345bet app with accurate and complete information. Providing false or incomplete details is a direct violation of these Terms and Conditions.

• Each individual may open only one account — multiple accounts are prohibited.
• Your account password must be kept strictly confidential and must not be shared with anyone.
• The mobile number and email address provided at registration must remain active.
• It is the user's own responsibility to keep their account secure.
• Any suspicious activity must be reported to 345bet app support immediately.

2.1 KYC Verification Process

Before making a withdrawal, you must complete the 345bet app KYC (Know Your Customer) process. The following will be required:

• A clear photo of your national ID or passport.
• A recent selfie (taken alongside your ID).
• A utility bill or bank statement for address verification.

03 Age Verification & Minor Protection

345bet app strictly prohibits anyone under the age of 18 from using the Platform. If a user registers with a falsified age, the account and all funds held within it will be permanently forfeited.

We conduct regular random age verification checks. Proof of age may be requested at any time, and failure to provide the required documents will result in temporary account suspension.

04 Deposit & Payment Rules

All deposits on 345bet app must be made using a payment method registered in your own name. Using another person's payment method is strictly prohibited.

4.1 Supported Payment Methods

• bKash — minimum deposit of BDT 200.
• Nagad — instant processing.
• Rocket — secure and fast transactions.
• Upay — direct mobile banking.
• Bank Transfer — within specified limits.

4.2 Deposit Limits

A maximum daily deposit limit applies on 345bet app. This limit may vary depending on your payment method and account verification level. Contact 345bet app support for details.

05 Withdrawal Rules & Process

Certain conditions must be met before funds can be withdrawn from 345bet app. Withdrawal requests will not be processed until the verification process has been completed.

• KYC verification must be completed.
• The withdrawal method must match the method used for your deposit.
• Wagering requirements must be met before any bonus winnings can be withdrawn.
• Minimum withdrawal amount is BDT 500.
• Usually processed within 15–30 minutes; bank transfers may take up to 24 hours.

5.1 Reasons for Withdrawal Rejection

345bet app may reject a withdrawal request for the following reasons:

• KYC verification is incomplete.
• If suspicious or unusual gaming activity is detected.
• If the bonus wagering requirements have not been met.
• If a third-party payment method is used.

06 Bonus & Promotion Terms

All bonus offers on 345bet app come with their own specific terms. Accepting a bonus means you agree to the conditions attached to it.

6.1 Welcome Bonus

First-time members are eligible for the 345bet app welcome bonus. A specific turnover requirement (typically 20–30x) must be completed before the bonus can be withdrawn.

6.2 General Bonus Terms

• Each user may participate in any given promotion once only.
• Bonuses have a fixed validity period — any unused bonus will be cancelled automatically upon expiry.
• Not all games are eligible for bonus balance; it can only be used on specified games.
• 345bet app reserves the right to modify or cancel any bonus offer at any time.

07 Gaming Rules & Fair Play

All games on 345bet app are powered by certified RNG (Random Number Generator) technology, ensuring that every outcome is completely random and cannot be manipulated by anyone.

• The use of any software or bots during gameplay is prohibited.
• Any dispute regarding a game result must be reported to support within 48 hours.
• 345bet app reserves the right to void any game result affected by a technical error.
• The dealer's decision is final in Live Casino games.

08 Prohibited Activities

The following activities are strictly prohibited on 345bet app and will result in immediate account suspension if violated:

• Opening or operating multiple accounts.
• Conducting fraudulent or deceptive transactions.
• Using automated bots or software to play games.
• Selling or transferring your account to a third party.
• Money laundering or transactions involving illegal funds.
• Attempting to hack or gain unauthorized access to the 345bet app system.
• Abusing the bonus system or claiming the same bonus more than once.
• Threatening or harassing other users.

09 Account Suspension & Closure Policy

345bet app reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Violation of these Terms and Conditions.
• Submitting false information during KYC verification.
• If an account remains inactive for an extended period (more than 12 months).
• At the user's own request.
• At the direction of a legal or regulatory authority.

9.1 Voluntary Account Closure

If you wish to close your 345bet app account yourself, please submit a request to customer support. Withdraw your remaining balance before closing the account. All active bonuses will be forfeited.

10 Responsible Gaming Policy

345bet app is committed to responsible gaming. We want every user to have a safe and enjoyable experience, and we have put several safeguards in place to ensure gaming never becomes a source of harm.

• Option to set deposit limits — daily, weekly, or monthly.
• Self-exclusion option — pause your account for a set period.
• Session time limit — take control of how long you play.
• Reality check notifications — periodic reminders to keep you informed.

11 Privacy & Data Protection

345bet app takes the protection of your personal information seriously. We collect only the data necessary to provide our services and will never sell it to third parties.

For full details on how we collect, use, and protect your data, please refer to our Privacy Policy Please read this page. By using 345bet app, you also consent to our privacy policy.

• All data is protected with SSL/TLS encryption.
• Not shared with third parties except as required by regulatory authorities.
• You have the right to request that your data be deleted.

12 Dispute Resolution Process

If any dispute arises while using 345bet app, please contact our customer support team first. We make every effort to resolve all disputes within 48–72 hours.

12.1 Dispute Resolution Steps

• First, submit your complaint via 345bet app live chat or email.
• Please include a detailed description of your complaint along with any supporting screenshots and evidence.
• Our team will investigate and respond within 48 hours.
• If unresolved, the matter may be escalated to the licensing authority.

In disputes involving game outcomes or technical issues, 345bet app's server logs and data will serve as the final and conclusive evidence.

13 Limitation of Liability

345bet app always strives to deliver the highest quality of service. However, 345bet app will not be held liable in the following circumstances:

• If a game or transaction is interrupted due to loss of internet connection.
• If loss or damage occurs due to an issue with the user's own device.
• If a delay occurs due to issues with a third-party payment provider.
• Unexpected technical errors or scheduled server maintenance.
• If unauthorized access to a user's account occurs as a result of the user's own negligence.

14 Applicable Law & Jurisdiction

345bet app operates under an international gaming license. These Terms and Conditions are governed by the laws of the licensing jurisdiction.

It is solely the user's responsibility to comply with the local laws of their country. 345bet app does not guarantee that its services are legally permitted in your jurisdiction. Please ensure you are aware of your local laws before using 345bet app.

15 Contact & Customer Support

If you have any questions about these Terms and Conditions or would like further information, please contact our customer support team. The 345bet app support team is available 24/7 to assist you.

• Live Chat: Connect directly on the platform — the fastest option.
• Email: [email protected] — Responses are typically sent within 2 hours.
• Service hours: 7 days a week, 24 hours a day.

These Terms and Conditions were last updated in January 2026. Any future changes will be announced via a notice on the Platform.